Overview
Run 100+ customer interviews overnight — without scheduling a single call.
The AI Interviewer lets you conduct deep, dynamic customer conversations at scale — automatically. Get structured insights, transcripts, and thematic analysis in real time, so you can make faster, more confident product decisions.
What is the AI Interviewer?
The AI Interviewer is an automated research agent that conducts real, in-depth customer conversations via voice call — without requiring you to be in the room. It listens, asks intelligent follow-up questions, probes for the "why" behind answers, and delivers structured insights the moment an interview ends.
- Who it's for: Founders, product managers, and marketers who need fast, reliable customer insight without the time and cost of traditional research.
- Why it matters: Traditional user interviews are slow, expensive ($500–$1,000 per session), and hard to scale. The AI Interviewer makes it possible to run hundreds of interviews in parallel, in 30+ languages, at a fraction of the cost.
- How it's different from surveys: Surveys are static — they can't follow up, push back, or uncover emotion. The AI Interviewer is dynamic. It adapts in real time, clarifies vague answers, and captures the emotional reasoning behind customer behavior.
How It Works
- You define your goal. Share your research objective with the Research Agent. It generates a tailored interview outline in under 2 minutes.
- You send the interview link. Share it via email, in-app message, WhatsApp, cancellation flow, or wherever your customers are.
- The AI conducts the interview. Customers respond via voice. The AI listens, adapts, and asks natural follow-up questions.
- Results are ready instantly. Transcripts, highlights, thematic analysis, and sentiment data appear in your dashboard as soon as each interview ends.
- You explore and share insights. Chat with the AI Analytics assistant. Voice clips (Reals) are created automatically from key moments once an interview completes. Share the interview link with your audience to start generating insights.
Key Features & Capabilities
- Interview format: Voice call — customers respond through comfortable audio conversation.
- Adaptive questioning: The AI follows the conversation naturally, probing deeper based on what the customer says, not a rigid script.
- Guided setup in 10 minutes: A Research AI Agent helps you craft the right interview outline based on your goals.
- Thematic Analysis: Automatically groups responses into themes with sentiment scores and frequency stats across all interviews.
- AI Analytics Chat: Ask questions about your data, generate charts, and explore patterns without writing a single line of code.
- Reals (audio highlights): Short insight clips that help your whole team align fast, without reading full transcripts.
- Transcripts & highlights: Replay interviews, read full transcripts, and save the quotes that resonate.
- 30+ languages: Run interviews with customers worldwide; translations are available automatically.
- Parallel scaling: Run dozens or hundreds of interviews simultaneously with no scheduling bottleneck.
- SOC 2 & GDPR compliant: Enterprise-grade security and privacy built in.