Review 100s of In-Depth Interviews at a Glance
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How It Works
Interviews Run Automatically
Frank runs 100s of natural, in-depth conversations with your customers — at scale, at any time of day, and in any language.
Key Moments are Extracted in Real Time
Frank transcribes, identifies and highlights motivations, objections, needs, emotions, and decision drivers as the interview unfolds.
Structured Summaries Appear Instantly
The moment an interview is done, you receive clean, readable summaries with themes, patterns, and supporting quotes — no manual analysis required.
What You Get
Individual Summaries
Clean, structured summaries for every conversation, capturing key motivations, objections, needs, and emotional drivers. All without you ever touching a transcript.
Chat with Your Insights
You can chat with this Customer Brain at any moment to uncover new insights, sense-check assumptions, or pressure-test decisions at any stage.
Referenced Quotes
Every insight is backed by real customer quotes, linked directly to their source. No hallucinations. No black boxes. No “trust me” conclusions.
Best Use Cases
Feature Prioritization
Quickly explore new feature ideas in real conversations, all grounded in real customer context.
Sign-Up & Discovery Calls
Understand why people sign up or buy, and use that to continuously improve your offer.
Product Discovery & Validation
Sanity-check concepts before you commit time, budget, or reputation.
Market Discovery
Explore new markets and horizons through a continuous stream of new user insights.
Churn Prevention
Plug any leaks that arise over time by always knowing why people are leaving.
Enterprise-grade Security & Compliance
SOC 2
Award Winning Methodology
GDPR
Frank generates summaries automatically using structured qualitative analysis — identifying themes, motivations, and decision drivers across each interview.
Yes. Frank verifies summaries at every step to ensure they’re free from hallucinations, and match exactly what your customers said. And if you want to double-check, every summary is backed by direct customer quotes and linked to the original interview, so insights are always verifiable.
Yes. Patterns and summaries continuously evolve as new conversations come in, giving you stronger signals over time. Each user or customer’s summary also evolves over time, as they interact more with your brand.
You can focus interviews around specific topics or hypotheses, and summaries will reflect those priorities.
This isn’t a recap. It’s structured qualitative synthesis across interviews — built for decision-making, not note-taking.
Always. Summaries never replace raw data — Frank just helps make your insights actionable.