Interview 1,000s of Customers Overnight. Anywhere. All at Once.
How It Works
One Setup, Global Reach
Design your interview once. Frank adapts it automatically across regions, languages, and customer segments.
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Conversations Run in Parallel
Frank runs 100s or 1,000s of interviews simultaneously — without slowing down, and without added operational effort.
Global Insights Roll Up Automatically
You get all international interview transcripts, summaries and insights translated — while still having access to everything in its original language!
What You Get
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Built-In Language Support
Interview customers in 30+ languages — no translators or extra workflows. Frank adapts to each customer’s language and delivers all insights back in yours.
Global Patterns, Local Nuance
See what’s universally true and what only applies in specific regions. Each with resounding evidence to support any claim.
Scale Without Scaling Cost
Whether it’s 10 interviews in one city or 10,000 interviews spread across 7 continents, the operational effort stays the same.
Best Use Cases
Multi-Market Product Launches
Validate demand, objections, and messaging assumptions across regions before going global.
International Expansion Decisions
Understand where your product truly resonates and where it doesn’t, all before investing.
Global Pricing & Packaging Tests
Stress-test willingness to pay, price elasticity, and pricing logic across countries.
Segment & Persona Comparisons
Understand how needs differ across industries, roles, or use cases at scale.
Enterprise-grade Security & Compliance
SOC 2
Award Winning Methodology
GDPR
1,000s, simultaneously, regardless of location. There’s no practical ceiling on parallel conversations.
Yes. Conversations are localized and culturally aware, not just translated word-for-word. Users can even switch mid-interview to a language they’re more comfortable in if they have trouble expressing themselves, and Frank will follow their lead!
Absolutely. Frank highlights both shared themes and regional differences, with evidence for each. So you can see whether there are more similarities within a region’s segments, or within a segment’s regions!
No. One interview setup can scale globally, with segmentation handled automatically.
No. Depth and structure stay consistent regardless of volume.