Replace Scheduling with Asynchronous Chats
more interviews per month
more affordable
languages available
Go Deeper Than Surveys
Surveys are fast. But they’re also shallow. Multiple choice, lack of respondent engagement… and zero context to their responses!
With WhatsApp AI Interviews, you’ll get smart follow-ups, an in-depth natural-sounding conversation, and actionable insights in your customers’ own words!
Easily Scale from 1 to 1,000+ Conversations
Between building and launching products, it’s no surprise your team doesn’t find time to ‘talk to your customers’... but you don’t have to limit your insights to your team’s available resources.
Say goodbye to calendar mix-ups, no-shows, time-zones, unavailability… Prelaunch’s WhatsApp AI Interviewer can run 1,000s of simultaneous chats, 24/7, around the world.
Try the AI Interviewer Yourself
Set Up Your Goals
Share the Link
Participants can chat at their own pace, responding to the AI Interviewer in as much detail as they wish. The AI Interviewer analyzes each response, and formulates deep follow-up questions to get to the bottom of your research goals.
Analyze
And share excerpts and conversation-backed insights with your team, instantly.
Enterprise-grade Security & Compliance
SOC 2
Award Winning Methodology
GDPR
Yes, and they actually prefer it! It feels natural, quick, and familiar. Most participants forget they’re even talking to AI because the conversation flows like a real chat. And as it’s within an app they already actively use, instead of requiring them to download a separate app, or fill in a survey on a website — it adds much less friction to the process!
When you set up your project, you define your research goals. These could be anything from feature feedback, churn analysis, discovery, or something else. The AI WhatsApp Interviewer uses that context to ask smart, adaptive follow-up questions just like a trained moderator would.
Surveys are limited to fixed options. But with AI WhatsApp Chat Interviews, the insights you gather are dynamic, conversational, and reveal the why behind every answer. You get authentic stories, not checkbox data.
Absolutely. The AI WhatsApp Interviewer can handle thousands of simultaneous chats around the world, 24/7. No scheduling, no time zones, no missed calls.
No extra apps or logins. They simply tap the WhatsApp link you share and start chatting instantly. It’s as easy as messaging a friend.
All chats are automatically summarized, categorized by themes and sentiment, and visualized in your Prelaunch dashboard. You can even “chat” with your insights to dig deeper into findings.
Yes. Prelaunch is SOC 2 certified and GDPR compliant. All conversations are encrypted, anonymized, and stored securely to protect participant privacy.
