Ship Decisions Your Customers Already Made For You.
Frank interviews 100+ users overnight and delivers actionable insights before your next sprint. No researcher needed.
Developed by Prelaunch.com
Delivering Consumer Insights to 1,000+ Brands Globally for 7+ Years
SOC 2
Award Winning Methodology
GDPR
How often do interviews get deprioritized by ‘urgent’ tasks?
No scheduling user calls. No skimming survey responses. No distractions from shipping.
Interview 100 users overnight, before your next sprint
Frank interviews all your users simultaneously via WhatsApp chat, voice or video calls, and delivers a structured insight report by morning — fast enough to inform planning before decisions are locked.
Scale to 100+ interviews with zero scheduling overhead
Frank reaches users where they already are. In the moment. No recruiting, no email blasts, no no-shows. 75%+ completion rate means you finally have the sample size to back your decisions.
Uncover the reasoning behind every data point
When an answer is shallow, Frank probes deeper — adapting in real time to capture the motivations, friction points, and context that no survey ever surfaces.
UX evidence you can put in a roadmap review
Every insight and decision is traceable down to the second in each interview. No hallucinations or untraceable claims. ESOMAR-recognized methodology means your research holds up.
Agile Teams Don’t Wait For Research
Embed Frank in your sign-up forms, check-outs and upgrades, churn and cancellation flows for continuous real-time insights into key moments of your user experience.
Brief Frank in 5 minutes
Tell Frank what you need to learn — feature validation, churn reasons, onboarding friction. It structures the interview using proven research methodology, no guide-writing required.
Ask the follow-ups a survey misses
When a customer says "it felt confusing," Frank doesn't move on. It explores the reasoning and surfaces the why behind every answer and the deeper underlying pain points.
Reach 100+ users overnight
Frank talks to your users simultaneously via voice, video, or WhatsApp chat. Results are waiting when you wake up. No scheduling. No no-shows.
Hit your sprint running with behavioral insights
Themes, patterns, direct customer quotes, and recommendations — structured and ready. Every insight links back to the recording and transcript so the team can know the users they’re building for.
The research your roadmap actually needs
Frank covers the moments that matter most in a PM's workflow.
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Feature Prioritization
Sanity-check concepts before you commit time, budget, or reputation.
Sign-up & onboarding friction
Where does activation break down? Run interviews immediately after the user action to capture fresh reasoning.
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Churn
Capture feedback exactly when customers cancel or disengage, all while the context is fresh.
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Product Discovery & Validation
Sanity-check concepts before you commit time, budget, or reputation.
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Market Discovery
Explore new markets and horizons through a continuous stream of new user insights.