Run more studies. Go deeper. Prove every insight.
Frank interviews 100+ users overnight and delivers structured, traceable qualitative insight — so you can scale research output without sacrificing rigor, depth, or credibility.
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Developed by Prelaunch.com
Delivering Consumer Insights to 1,000+ Brands Globally for 7+ Years
SOC 2
Award Winning Methodology
GDPR
UX research demand keeps growing. Time and headcount don’t.
Too many requests. Too few hours. Too much manual synthesis. Not enough space for strategic research.
Scale qualitative research without adding researchers.
Frank runs hundreds of moderated-style interviews simultaneously, helping you support product, design, and growth teams without becoming a bottleneck.
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Eliminate operational drag.
No recruiting coordination, calendar wrangling, transcription cleanup, or endless tagging. Frank handles the heavy lifting so you focus on insight quality.
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Deliver fast without sacrificing standards.
Frank provides sourced, traceable findings with transcripts, quotes, themes, and recordings — so fast research still stands up to scrutiny.
Build institutional customer memory.
Build institutional customer memory.
How frank works for UX researchers
Frank handles repetitive research execution while giving you stronger evidence, cleaner synthesis, and more time for strategic thinking.
Start with stronger studies.
Brief Frank on objectives like onboarding friction, feature usability, churn drivers, or concept validation. It helps structure high-quality interview flows in minutes.
Run studies beyond human limits.
Interview users simultaneously through voice, video, or chat across time zones and languages — without compromising consistency.
From raw interviews to decision-ready findings.
Themes, sentiment, behavioral patterns, clips, transcripts, and referenced quotes are ready immediately after fieldwork.
Spend more time on strategy, less on logistics.
Use your expertise where it matters most: framing problems, influencing decisions, and guiding product direction.
Clear your research backlog in a day
Sign-up & onboarding friction
Where does activation break down? Run interviews immediately after the user action to capture fresh reasoning.
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Market Discovery
Explore new markets and horizons through a continuous stream of new user insights.
Feature Discovery
Learn how users experience new features, where they struggle, and what to improve next.
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Churn
Capture feedback exactly when customers cancel or disengage, all while the context is fresh.
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Usability Friction Detection
Capture confusion and drop-off moments immediately after they happen.
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Global User Research
Run consistent qualitative studies across languages and markets.
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Product Discovery & Validation
Sanity-check concepts before you commit time, budget, or reputation.